General
What is Sailrock Resort?

Sailrock Resort is a low-density resort situated on the northern peninsula of South Caicos. The Great House serves as the anchor at Sailrock Resort with the Beachfront Villas and Ridgetop Suites surrounding it. The Great House facilities include a full-service restaurant, poolside bar, large infinity edge pool and several terraced decks and Jacuzzi.

How do I get to Sailrock Resort in South Caicos?

The  Turks  &  Caicos Islands are served by several of the world’s major airlines with  over  a  hundred weekly flights. Most international flights arrive into Providenciales International Airport (PLS).  South  Caicos  has  an  International  Airport (XSC) and  commercial  operators  provide scheduled  air service from Providenciales. TCI Ferry Service offers three weekly trips.

Located 40 miles southeast of Providenciales, South Caicos is easily accessible via daily scheduled 25-minute direct flights on interCaribbean Airways from Providenciales (PLS) to South Caicos International Airport (XSC). South Caicos International Airport can accommodate both commercial and private jets and is a convenient customs point of entry.

There are two daily commercial flights from Provo to XSC that you can book directly or for $125 per person our Reservation team will coordinate your roundtrip transfers from Provo to South Caicos and back to Provo on the daily commercial flight.  The daily flight schedules are as follows:

  • Depart Providenciales at 8:30 AM, arrive South Caicos at 9:00 AM
  • Depart Providenciales at 4:55 PM, arrive South Caicos at 5:25 PM
  • Depart South Caicos at 9:10 AM, arrive Providenciales at 9:40 AM
  • Depart South Caicos at 5:30 PM, arrive Providenciales at 6:00 PM

For $275 per person, round trip exclusive of taxes, our Reservations team will upgrade the flight service so that your transfers are coordinated to ensure no more than 2 hour wait times from your arrival to Provo till departure to South Caicos and back to Provo, whether by scheduled commercial flight or charter air service.

Private Charter is available upon request.

Who has access to the Sailrock Resort, and its pool, restaurant, beach and water sports equipment?

Like all beaches in the Turks & Caicos Islands, the Sailrock Resort beach is a public beach. Access to the beach through the Great House at Sailrock Resort and access to beach cabana, chair and towel service will be restricted to owners of Sailrock Resort, Sailrock Living, and guests who are part of the management program.

What is the currency in the Turks and Caicos Islands

United States Dollar (US$)

What currencies does Sailrock Resort accept?

The currency of Turks and Caicos Islands is the United States Dollar (US$). Sailrock Resort only accepts local currency at the Resort and our affiliated restaurant, bar and spa.

What Payment Methods Are Accepted?
What does the room rate include?
  • Airport greeter
  • Complimentary transfers from South Caicos Airport to the resort on day of arrival and from the resort back to South Caicos Airport on day of departure
  • Signature welcome cocktail
  • daily housekeeping services
  • Full American Breakfast
  • Complimentary Wi-Fi
  • Access to the fitness center
  • Fresh fruit on arrival
  • Private check-in (Beachfront Villa guest only)
  • Private beachfront infinity edge pool (Beachfront Villa guest only)
  • Arrival amenity, fruit basket and champagne (Beachfront Villa guest only)
  • Books and DVD library
  • Daily newspaper through Press Reader
How are gratuities handled at the resort?

A 10% service charge will added to all services.  Additional gratuities will be at the guests’ discretion.

What is the property dress code?

Casual resort wear. Guests are required to wear a cover-up and footware when dining in the restaurant for breakfast, lunch or dinner.

What brand of toiletries are available to guests?

L’Occitane En Provence

Are there mini-bars in the room?

No mini-bar, but there will be refrigerators in every room.

Resort
What is the service charge fee for spa treatments?

Spa treatments are subject to a 10% service charge.

Who designed the interiors at Sailrock Resort and its villas and suites?

Award-winning  interior designer Christine Lilley from Christine Lilley  Designs.

Are there restrictions on vehicles at Sailrock Resort?

Sailrock Resort is a lightly motorized vehicle only community and large automobiles (except for emergency maintenance, service vehicles) are prohibited from accessing roads along the property. Light vehicles can be parked at the Great House at Sailrock Resort.

What amenities are available at Sailrock Resort?

 

  • Full Service Restaurant
  • Poolside Bar
  • Large infinity pool & several terraced decks
  • Internet Kiosks & WIFI
  • Golf Carts for resort transportation
  • Front Desk & Reception Services
  • Housekeeping Services
  • Maintenance Services
  • Reservation Services
  • Baggage Service
  • Travel Coordination Services for air, water, and land transfers
  • Administration & Business Services
  • Security
  • Terry & Linen Programs
  • Amenity Packages (Soaps, Shampoos, Moisturizers, etc.)
  • Water Sports Programs
  • Sunset Grill*
  • Spa & Fitness Center*
  • Fresh Market with fresh seafood, meat, produce, food staples, liquor & sundries*
  • Tennis court, bocce ball, volleyball & shuffleboard*

*Some of these noted amenities shall be associated with the second phase of development at Great House

What does the room rate include?
  • Airport greeter
  • Complimentary transfers from South Caicos Airport to the resort on day of arrival and from the resort back to South Caicos Airport on day of departure
  • Signature welcome cocktail
  • daily housekeeping services
  • Full American Breakfast
  • Complimentary Wi-Fi
  • Access to the fitness center
  • Fresh fruit on arrival
  • Private check-in (Beachfront Villa guest only)
  • Private beachfront infinity edge pool (Beachfront Villa guest only)
  • Arrival amenity, fruit basket and champagne (Beachfront Villa guest only)
  • Books and DVD library
  • Daily newspaper through Press Reader
Are there mini-bars in each room?

Each room has either a mini-fridge or full size refrigerator, depending on the room category chosen.  These can be fully stocked upon request for an additional charge.

How is tipping handled at the resort?

A 10% service charge fee will be added to all services. Additional gratuities will be at the guests’ discretion. the room bill a portion of which is distributed to the employees.

What service charge and taxes are added to my bill?

Room rates are subject to a 12% government tax and 10% service charge.

How do I pre-book SCUBA Diving and Fishing?

All excursions can be pre-booked directly through our concierge desk on property.

Is there complimentary WI-FI throughout the resort?

Yes there is coverage throughout the resort, some of the remote areas may have a reduction in signal strength.

Is there cell phone coverage at the resort?

Cell phone service is available utilizing a local telecommunications company in TCI. Please be aware that usage rates will be much higher than your domestic rates.

What locks are used on doors at the resort?

The resort will have key access to all accommodations

Is the tap water safe for drinking at the resort?

Complimentary refillable Sport Bottle is provided upon your arrival at your disposal during your stay. Feel free to refill your bottle at the available water dispensers around the property as well as your room for your convenience.

What is the pool temperature?

82 degrees Fahrenheit

Food & Beverage
Can food and beverage gifts be pre-ordered for special occasions?

The property can arrange for special requests, please contact our concierge desk who will be happy to arrange for you. We will strive to deliver on any request, but keep in mind all food and beverage items are imported, therefore ample notice is required.

Can the resort handle special dietary requests?

The resort can handle certain dietary requests, our Executive Chef will be happy to discuss any requirements you may have. Ample notice is required.

Is room service available and what are the hours?

Room service is available from 6:30am-10pm

South Caicos
What is Sailrock Resort doing for the local community in the Turks and Caicos Islands?
  • Cockburn Harbour Town-Renovation and ongoing preservation of the Queen’s Parade Ground, its pier and its beach;
  • Renovation and ongoing preservation of the historic stone walls.
  • Construction and  maintenance of  a  promenade and  seating along  the  waterfront from the Queen’s Parade Ground to the Customs Port and fuel docks.
  • Landscaping and maintenance on both public and private land, including but not limited to the planting of trees and native plants, the installation of crushed local stone sidewalks and historic street signage.
  • Restoration of historic Turtle Crawl and Boiling Hole.
  • Creation of an historical tour of South Caicos;
  • Financial  assistance  to  encourage  the  startup  of  locally  owned  businesses  geared  towards  tourism  on South Caicos.
  • Support for the annual Queen’s Regatta, Christmas, New Years and other festivals that may take place.
  • Landscaping and maintenance along public roads throughout the island.
  • Restoration and maintenance of the canals that feed the Salinas.
  • Construction and maintenance of nature and hiking/biking trails throughout the island.
  • Creation of an animal preserve for the wild donkeys and horses.
  • Maintenance of public roads that lead to the development to the extent that government does not provide the maintenance.
  • Move existing suspended utility lines along public roads to underground positions.
  • Renovation and ongoing preservation of buildings, both public and private.
  • Marina and waterfront construction and enhancements.
  • Beach enhancements.
  • Airport and surrounding airport enhancements.
  • Financial assistance for businesses geared towards products focused on and located in South Caicos.